Whenever I help teams deploy customer-facing voice assistants, we prioritize acoustic clarity and barge-in reliability over theatrical vocal persona. OpenAI’s prompt-to-voice feature makes generating a custom vocal timbre effortless, but production readiness still depends on strict turn-taking rules, verified tool execution, and audio retention controls. OpenAI’s October 16 release notes announced text-described voices for API customers. This guide explains how a description becomes reusable configuration, how to connect it to GPT-Live, and what to check before using it with callers. A fictional help desk provides the examples; the emphasis is on understanding the workflow rather than memorizing acoustic terminology.
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